Unless otherwise stated, all transactions will be processed via The Brave New World Record Company or Brave New World.
Please read this policy carefully. This is the Return and Refund Policy of Brave New World.
For all physical music products and merchandise, we provide a 30 day refund policy. All refunds will be issued once merchandise is returned. Please return all merchandise to: 1815 SW Campus Dr. #27238 Federal Way, WA 98093. A full refund will be issued for unopened/unused merchandise and a partial refund may be issued for merchandise opened. We issue refunds for any digital music product within 15 days of the original purchase of the product.
We recommend contacting us for assistance if you experience any issues receiving or downloading our products.
If you have any questions about our Returns and Refunds Policy, please contact us:
- By phone number: (206) 395-6038
- By email: firstname.lastname@example.org
- By visiting the contact form on this website